Responsible Gaming
Gambling Should Be Entertainment, Not Income
We're committed to promoting responsible gaming practices. Online pokies and casino games should only be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to participate in gambling activities in Australia. We take age verification seriously and encourage all operators to implement robust checks to ensure compliance with Australian gaming laws.
If you are under 18, please do not attempt to access gambling services. Underage gambling can cause serious harm.
Warning Signs of Problem Gambling
Do you recognise any of the following warning signs in yourself or someone you know?
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family, friends, or partners
- Gambling with money needed for essential expenses (rent, bills, food)
- Spending increasing amounts of time and money on gambling
- Failed attempts to reduce or stop gambling
- Feeling anxious, irritable, or restless when trying to cut back
- Using gambling to escape problems or negative emotions
- Borrowing money to gamble or pay gambling debts
- Neglecting work, study, family, or social commitments
- Lying about the extent of gambling involvement
If you've ticked any of these boxes, it's important to seek help immediately.
Self-Help Tools
Most reputable online poker machine and casino platforms offer the following responsible gaming tools:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before stopping play
- Session Limits: Restrict the amount of time you can spend gambling in one session
- Reality Checks: Receive pop-up reminders during play about how long you've been gambling and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from accessing gambling services for a set period (typically 6 months to 5 years)
We strongly encourage you to use these tools if you feel your gambling is becoming problematic.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support services available 24/7 - Lifeline Australia
Phone: 13 11 14
Available 24 hours a day, 7 days a week
International Resources
- GamCare (UK)
Website: www.gamcare.org.uk - GamStop (UK National Self-Exclusion Scheme)
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
If You Need Help
Please reach out today. There is no shame in seeking support. Problem gambling is a real issue that affects many people, and professional help is available.
Contact Gambling Help Online or call Lifeline on 13 11 14 to speak with a trained counsellor who can provide confidential support and advice tailored to your situation.
Your wellbeing matters. Help is just a call or click away.